How To Diagnose a Network Issue

Created by Matt Faulkner, Modified on Tue, 09 Apr 2024 at 07:23 AM by Matt Faulkner

Open Windows Power Shell

  • Execute <ipconfig>

Check IPv4 Address & Default Gateway


IF IPv4 Address == 169.254.X.X

  • Indicates DHCP Server Unreachable
    • <ipconfig /release>
    • <ipconfig /renew>


IF IPv4 Address is VALID

  • <ping localhost>
    • Validate Client Hardware
  • <ping gateway>
    • Validate Local Router
  • <ping 8.8.8.8>
    • Validate Layer 4 routing works.
  • <ping google.com>
    • Validate DNS Functionality.


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